Tongwang Sharing: Legal Knowledge You Should Know for "Double Eleven" Online Shopping
Time:
2021-10-26
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Popularizing the Law in the New Era
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Introduction: It's coming, it's coming, it's coming with countless products, incomprehensible rules, and discounts that can't be calculated.
This year's "Double Eleven" starts on October 20
Lasting a full 23 days
You can escape "
Singles Day"
But you can't help but be tempted by "Double Eleven"
More than twenty days
One day you will become a "remittance person"
In order to let everyone "chop hands" with confidence,
The editor specially presents a legal feast,
Help you all "decisive battle Double Eleven"!
part 1
A small amount of deposit paid
Are all previews of "huge" final payments
Paid the deposit on impulse
Is there still a chance to regret it?
The deposit means guaranteeing the performance of the contract and generally shall not exceed 20% of the contract object. If the party paying the deposit fails to perform the contractual obligations, it has no right to request the return of the deposit; if the party receiving the deposit fails to perform the contractual obligations, the deposit shall be returned twice.
"Advance payment, deposit, intention money" are not deposits. Be sure to carefully identify them before placing an order. Note that the deposit can be refunded, but the deposit will not be refunded.
Warm reminder:
What if you regret it after paying the deposit? You can choose a full refund after paying the final payment to reduce losses.
part 2
Staying up late, pooling orders, waiting for "Singles Day"
Just to save some money
Take a look in a few days
But it is a trap of secretly raising prices?
Merchants’ fictitious original prices and quietly raising prices are suspected of price fraud. If the seller constitutes fraud, the buyer can request a “refund one and compensate three”. Consumers should keep consumer vouchers and communication records in case of this situation, and report and claim compensation to the e-commerce platform or consumer association.
part 3
This second is still the final payment person
The next second he became the recipient
Some express deliveries arrive in ten minutes
Some will never arrive
Before the express delivery is signed for, the merchant is responsible for the damage or destruction of the goods. The buyer can apply for delayed receipt and request the seller to resend the goods. If the seller fails to resend the goods in time, the consumer can request certain compensation. If you do not want to continue purchasing the product, you can also apply to the seller for a refund.
For valuable items, it is best to ask the seller to provide insurance to avoid difficulties in protecting rights if the express delivery is lost; the signatory should confirm that the item is correct before signing for it.
part 4
Once the goods are sold
No returns or exchanges?
You can't have the final say on this
If it is a quality problem, it is not subject to the seven-day time limit. However, not all products can be returned without reason within seven days.
Warm reminder:
Be cautious about refunds that "take the initiative to come to you"! Be careful! Be careful again! It may be a scam!
part 5
You don't see you
All rely on a network cable to connect
"Kiss kiss kiss" before payment
But no one is seen after payment
Protect your rights on the shopping platform
Complaint to the Consumers Association
Complaint to the administrative department for industry and commerce
Report to the public security agency
Warm reminder:
During the online shopping transaction,
Pay attention to collecting and preserving relevant shopping evidence,
Such as: chat history
Shopping record
Screenshot of product page
Shopping invoice
Express bill
Delivery note, etc.
Legal tips are ready
The rest depends on your hand speed and wallet
See you when we are "eating dirt"!
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